FAQ
Does Zenva Schools have a phone number I can contact for support?
At this time, Zenva Schools does not offer any form of phone support. Please contact our help desk by filling out this form or by emailing us at support.zenvaschools@zenva.com.
Can I reassign licenses I purchased to different students?
For teachers who purchase longer access periods, you may want to be able to reuse a seat/license for different students when your student roster changes (whether that's on a per term basis, per semester basis, or something in-between). Here at Zenva ...
How can I use Single Sign-On on Zenva Schools?
Zenva Schools offers the ability for users to use Single Sign-On (SSO) for Azure AD Microsoft accounts, Office 365 Microsoft accounts, and Google accounts. This article will briefly discuss how to set up your school and user accounts to use the SSO ...
Can I enable/disable Two-Factor Authentication (2FA) for my account?
Two-Factor Authentication (2FA) is a popular feature that allows users to protect their data and provides an extra level of security for their accounts. While we don't have 2FA options available for student accounts, Schools Admins and Teachers CAN ...
Is Zenva Schools compatible with any LMS or third-party learning platforms?
At this time, Zenva Schools does not sync with any Learning Management System (LMS) or any third-party learning platforms (such as Google Classroom). While we will be looking into these features in the future, at the current time, there are no plans ...
I can't find a course from Zenva Academy on Zenva Schools! How do I get access?
Zenva Schools has a very specialized selection of our best courses from Zenva Academy. These courses have been reviewed by teachers and approved for use in K12 institutions - and many also match curriculum standards in both Australia and the US. ...