Changing from Username Login to Email Login

Changing from Username Login to Email Login

In this article, we're going to cover how to change your school's login mode from username to email. Please note that only School Admin's can change this setting, and this change affects the entire school account (not a single set of students).

Considerations and Common Issues

Before changing your account from username login to email login, please consider the following for any students already registered via username only:
  1. These students may still be able to use their username to log in, but they CANNOT use features like SSO.
  2. Students WILL NOT be able to receive email notifications (like password resets) unless an email is set.
  3. In order to use email login properly, teachers will need to manually update the student's account information with their email login. Optionally, teachers can also simply delete the student and create a fresh account for them. However, this does erase all reporting and course progress data from our system.
For more information on the difference between Username Login and Email Login, you can check out this article here: Username Login vs. Email Login

Changing Email Login to Username Login

In this section, we'll cover how to actually change your login mode from email to username.
  1. Log in to your account.
  2. Click the Administration menu link.
  3. Select School Settings on the drop-down menu.


  1. On the School Settings page, locate the How will students login field and choose the email option.



  2. Once you update your data, click Save.
  3. Click OK in the confirmation pop-up window.
After doing this, the school will be officially changed to Email Login and you can start adding new students using emails instead. As a last note, you may wish to review this article for further information for providing login details for students: As a teacher, how can I provide students their login information?

    • Related Articles

    • Changing from Email Login to Username Login

      In this article, we're going to cover how to change your school's login mode from email to username. Please note that only School Admins can change this setting, and this change affects the entire school account (not a single set of students). ...

    • Username Login vs. Email Login

      Here at Zenva Schools, we allow teachers to add students either via username or via email (default option) depending on which is preferable for the school. This can be changed at any time via the School Settings page by the School Admin only. This ...

    • How do students login for the first time?

      In order for your students to log in, Teachers or School Admins must first confirm that the student has been added to the school account. Once the students are added to the school account, they can log in via the information below (depending on your ...

    • As a teacher, how can I provide students their login information?

      When it comes to providing students their login information, there are a few different ways depending on your school setup. We've covered two methods below that will help make life easier so you can get your students learning as quickly as possible. ...

    • Login Not Accepted

      Were you unable to log in to Zenva Schools? If your login was rejected, one of the most common issues that causes this is that you might be on the wrong landing page. Zenva operates two different platforms: Zenva Schools, our platform intended for ...