What to do if a Teacher or Staff leaves the school?

What to do if a Teacher or Staff leaves the school?


Here are the necessary steps to take when a staff member leaves in order to ensure both continuity and data privacy:


1) Put processes in place:
  1. Have an internal policy in place so that whenever a staff member leaves the school, their access to Zenva Schools is restricted.
  2. Schedule a periodic review (at least annually) of who has access to Zenva Schools
As a general note we recommend doing this not only for Zenva Schools, but for all software products.

2) Assign a new Admin if needed: If the departing staff is the Zenva Schools admin, promptly assign a new one. Potential candidates include Teachers, Heads of Department, or IT personnel. 

For instructions visit: Edit School Details.


3) Delete old accounts: To maintain data security, please delete the accounts of departing staff members. This will not remove any other school data.

For instructions visit: Remove School Teachers.

Please note that if you don't delete the accounts of staff members that leave the school, they will continue to have full access. That means they can both make changes and view student details.


It is the school's own responsibility to manage their user accounts. If you need support you can always reach out to our customer team for help.


Thank you for ensuring these important steps are followed.


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