Login Not Accepted
Were you unable to log in to Zenva Schools?
If your login was rejected, one of the most common issues that causes this is that you might be on the wrong landing page.
Zenva operates two different platforms: Zenva Schools, our platform intended for schools and classroom teaching, and Zenva Academy, our consumer-based platform. If you have a Zenva Schools account, you can't log in to Zenva Academy (and vice versa).
You can check the logo at the top of the page (or above the login form) to verify which site you're on. Zenva Schools will directly indicate the site by name in the logo as shown below.
Not the answer?
If this does not solve your login problem:
- Students should contact a relevant Teacher or the School Admin.
- Teachers should contact the School Admin of their Zenva Schools account.
- The School Admin should contact Zenva support and open a ticket.
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